Installation & Services Fees
*All prices are VAT Inclusive
 
Installation Fees
Reconnection Fees
Service Fees
Installation Fees
All prices are VAT Inclusive
 

 

Reconnection Fees
All reconnection fees are Vat Inclusive
 
  • Reconnection Charge for customers who have voluntarily disconnected and request reconnection - $92.00
  • Reconnection Charge for customers who have been in arrears and request reconnection - $115
Service Fees
All service fees are Vat Inclusive
 
Service Service Charge
New video customer applying for video but location already wired for service $249.99
Monthly rental of Analog set top box (in excess of four boxes) $23
Monthly rental of Digital Set top boxes (first box FREE) $24. 99 per box
Premium Channel installation (first analog outlet) No Charge
Premium Channel installation (per additional analog outlet) No Charge
Re-location of Equipment to a cable ready location $92 per outlet for the first outlet, $149.99 for each additional
Re-location of Equipment to a non- cable ready location ‘New video installation’ charges will apply
Late payment fee 2.5% of outstanding balance
Stolen Analog set top box (copy of the Police Report provided to Flow) $690
Stolen Analog  set top box (no copy of Police report)    $1,380
Lost Analog set top box $1,380
Lost Analog Remote  $57.50
Stolen Digital set top box (copy of the Police Report provided to Flow) $1,000
Stolen Digital  set top box (no copy of Police report)    $2,000
Lost Digital set top box $2,000
Lost Digital Remote $57.50
Damaged Digital remote $57.50
Malfunctioning Digital remote FREE replacement
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