Why Choose Flow Business Solutions
Overview

Imagine the many benefits of one company satisfying all your telecommunications and entertainment needs. Regardless of the size of your business, Flow will customise solutions that are flexible and affordable to meet the varied needs of your company, helping you:

  • Target customers effectively
  • Provide a welcoming customer environment through our entertainment service
  • Reduce overall IT and communication costs
  • Deploy a more cost effective IT infrastructure
  • Increase productivity cost effectively

Flexibility:
Flow can customise solutions to fit the ever-changing needs of your business

Simplicity:
Flow’s Business Solutions are designed to integrate seamlessly with your existing network facilities, resulting in hassle free and uninterrupted business operations

Unsurpassed Value:
Flow delivers a host of reliable, cost-effective services, customised to suit not only your business needs but, more importantly, your budget

Dedicated Customer Care & Support Team:
Flow’s Business Services are supported by a team of dedicated, well trained team. Some services are also backed by our 24 hour Network Operating Centre (NOC) with the ability to monitor, report and manage the performance of Flow’s services and an on-call fibre maintenance crew.

Speedy Installation and Technical Response Times:
In the business world, time is money.  With this in mind, Flow promises to respond promptly and efficiently to your service and maintenance requests and questions

Multi-protocol Support:
Flow’s Data Solutions are proven to reliably deliver various protocols to multiple locations throughout Trinidad.

Network Reliability:
Flow’s Network has been designed and built for reliability using steel encased fibre optics buried 30 feet under the sea bed with diverse routing paths to minimise the potential impact of breaks. The network is supported by on-call fibre maintenance crews and our 24 hour Networking Operating Centre (NOC) with the ability to monitor, report and manage the performance of Flow’s service.  

This service was built from site selection through to the individual network elements which comprise the network’s core.

Site Selection and Building construction

  • Hubs are located on sites not subject to flooding or tidal surge
  • Six inch poured concrete structures with concrete roofs

Power and Environment

  • Dual DC power banks (2day UPS backup)
  • Dual generator feeds with automatic transfers (tested weekly)
  • Dual A/C systems
Core Network Elements and Connectivity
    • All core equipment included are dual homed
    • Fully redundant chassis
    • Powering provided by separate power plants

Flow's Commercial Service

Service is considered commercial if it is in a company’s name or if it is located at a bar/restaurant, retail outlet or office. If the service installation is put on the system as residential, the installation will not take place if the onsite technician considers the location commercial.

For any queries regarding commercial services, you can contact sales@columbustrinidad.com

 

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